Terms of Service
Effective Date: October 1, 2019
Welcome to Ignite Property Management ("Ignite," "we," "us," or "our"). By accessing or using our website (the "Site"), you agree to the following Terms of Service ("Terms"). If you do not agree, please do not use the Site.
1. Use of the Site
This Site is provided for informational purposes related to our property management services, including but not limited to property listings, leasing information, maintenance requests, and general inquiries. You agree to use the Site only for lawful purposes.
2. No Guarantee of Availability
Property listings, availability, and pricing displayed on the Site are subject to change without notice. Listing a property does not guarantee its availability at the time of inquiry or application.
3. Tenant Applications & Screening
Submission of a rental application does not guarantee approval. All applicants are subject to our standard screening criteria, including but not limited to credit, background, and rental history checks, in accordance with applicable fair housing laws.
4. User Conduct
You agree not to:
Submit false or misleading information
Use the Site to violate any applicable law or regulation
Attempt to gain unauthorized access to any portion of the Site or its systems
Use automated tools (bots, scrapers) to extract data from the Site
5. Intellectual Property
All content on this Site — including text, images, logos, and design — is the property of Ignite Property Management unless otherwise noted, and may not be reproduced or distributed without written permission.
6. Third-Party Links
The Site may contain links to third-party websites. Ignite is not responsible for the content, accuracy, or practices of any linked third-party sites.
7. Limitation of Liability
Ignite Property Management makes no warranties regarding the accuracy, completeness, or reliability of information on the Site. To the fullest extent permitted by law, Ignite shall not be liable for any damages arising from use of the Site.
8. Privacy
Your use of the Site is also governed by our [Privacy Policy], which describes how we collect and use your information.
9. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.
11. Contact Us
Questions about these Terms can be directed to:
Ignite Property Management
info@ignitepropertymanagement.com
Privacy Policy
Effective Date: October 1, 2019
Ignite Property Management ("Ignite," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the "Site") or interact with us regarding our property management services.
1. Information We Collect
Information you provide directly:
Name, email address, phone number, and mailing address
Rental application details (employment history, income, rental history, references)
Sensitive identifiers (Social Security number, date of birth) submitted during screening
Payment information (processed via third-party payment processors)
Maintenance requests and related communications
Information collected automatically:
IP address, browser type, device information
Pages visited, time spent on the Site, referral source
Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
Process rental applications and conduct tenant screening
Manage leases, rent collection, and maintenance requests
Communicate with applicants, tenants, and property owners
Improve the Site and our services
Comply with legal obligations, including fair housing and consumer protection laws
3. How We Share Your Information
We may share your information with:
Third-party screening and background check providers
Payment processors for rent and fee collection
Maintenance vendors and contractors, as needed to fulfill service requests
Legal or regulatory authorities, when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tenant records may be retained per state landlord-tenant statutes).
6. Your Rights
Depending on your state of residence, you may have rights to:
Access the personal information we hold about you
Request correction or deletion of your information
Opt out of certain data collection practices (e.g., cookies)
To exercise these rights, contact us using the information below.
7. Cookies
Our Site may use cookies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies, though this may affect Site functionality.
8. Third-Party Links
Our Site may contain links to third-party websites (e.g., listing platforms, payment portals). We are not responsible for the privacy practices of these third parties.
9. Children's Privacy
Our Site is not intended for individuals under 18, and we do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact:
Ignite Property Management
info@ignitepropertymanagement.com